I was made to wait over 30 minutes for an attendant to come to the facility to upgrade my storage unit, after calling the phone number listed on a side window to find out why there was no one there on a Saturday. The guy was not very friendly, and told us where the new unit would be, and did not come out with us to take the lock off. I had to go back to the office to remind him that he needed to remove the lock so we could load in our items. Again, not very friendly. Maybe he was having a bad day?...still not good business practice... And while we were there, we noticed that someone was revving up an ATV out of one of the other units. The guy then drove around the facility and out onto the streets! I thought this was illegal??
- DG, 05/10/2021